Withdrawal

Withdrawal Policy

For online purchases of tour vouchers without a fixed event date

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the date on which the contract is concluded.

To exercise your right of withdrawal, you must inform us at

TOPassau GmbH & Co. KG
Hermann-Mayrhofer-Straße 15
94036 Passau
Germany
Email: info@topassau.de

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the model withdrawal form below, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (except for supplementary costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we are informed of your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement.

Model withdrawal form

If you wish to withdraw from the contract, please complete and return this form.

To:
TOPassau GmbH & Co. KG
Hermann-Mayrhofer-Straße 15
94036 Passau
Germany
Email: info@topassau.de

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the purchase of the following tour voucher / provision of the following service (*):

__________________________________________________

Ordered on (*) / received on (*): __________________________

Name of consumer(s): __________________________

Address of consumer(s): _______________________

__________________________________________________

Signature of consumer(s) (only if this form is submitted on paper): __________________________

Date: __________________________

(*) Delete as appropriate.